How speech recognition software brings the conversation to consumers

Automated phone lines have been infuriating customers for decades, the press is littered with horror stories of long wait times and customers trapped in an endless automated maze. For years app developers have been trying to solve this problem by creating a tool for consumers that is inherently simple but can process complex information succinctly.

The logical way of extending the user interface to achieve this goal is to create a tool that facilitates interaction around conversation. The human brain...

By Seb Reeve, 03 October 2013, 0 comments. Categories: Apple, Development Tools, VR.